Frequently Asked Questions

Everything you need to know about Def Jam fashion and your orders.

How long does shipping take for new drops?

Standard shipping typically takes 3-5 business days within the US. For limited edition merchandise and pre-order drops, please allow up to 2 weeks for processing and delivery.

What is your return policy?

We accept returns on unworn and unwashed items with original tags attached within 30 days of purchase. Please note that certain exclusive collaborative releases may be final sale.

How do I know what size to order?

Most of our apparel features a relaxed, streetwear fit. We recommend checking the specific size guide located on each product page for detailed measurements in inches and centimeters.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer Shop Pay for interest-free installments.

How can I track my order status?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.